Support

We're here to help with LyricLens.

Email Support

For bugs, feature requests, billing, or any questions:

Usually responds within 24 hours.

Common Issues

No overlay showing?
Make sure YouTube's native captions (CC) are turned on. LyricLens reads those captions and adds transliteration + translation on top.

Wrong language?
Click the TH/LO toggle in the extension popup or on the overlay to switch between Thai and Lao.

Captions say "unavailable"?
Not all YouTube videos have captions. Try a video with Thai/Lao subtitles enabled by the uploader.

Billing

Pro subscriptions are managed through Stripe. To cancel, email [email protected] and we'll process it immediately.

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